Service Agreement
This is our Service Agreement. By visiting or shopping at Puravive, you accept the following Terms and Conditions.
Medical Disclaimer
The information on this Website is not intended as medical advice or a substitute for medical treatment. Always consult your physician before starting any diet, nutrition, or fitness plan from the Website. Your physician should provide appropriate follow-up care and individualize your plan. The Website’s content is not a substitute for professional medical advice, diagnosis, or treatment. If you are pregnant, a nursing mother, anorexic, bulimic, allergic to peanuts, or diabetic, you should not participate in any recommended program. If you fit into one of these categories and have already joined a program, please contact us immediately to terminate your membership.
Acceptance of Terms
If you do not agree to these Terms and Conditions, please do not use this Website. The content on this Website, including text, graphics, images, and information from third-party providers, is for informational purposes only.
Parental or Guardian Permission
You must be 18 years or older to purchase products or services from the Website. The Website may contain content inappropriate for children. CHILDREN UNDER 13 ARE NOT PERMITTED TO USE THIS WEBSITE. We recommend that children aged 13-18 ask for parental or guardian permission before using the Website.
Privacy
Please review our Privacy Policy to understand our privacy practices.
Communications
By visiting the Website or filling out online forms, you agree to receive electronic communications from us. We will communicate with you via email, phone, text messages, mail, or by posting notices on the Website. All electronic communications satisfy any legal requirements that such communications be in writing. puravive may also send communications to your provided street address.
License and Site Access
puravive grants you a limited license to access and use the Website for personal purposes. You may not download (other than page caching) or modify any part of the Website without express written consent. This license does not include resale, commercial use, data mining, robots, or similar data gathering and extraction tools. Unauthorized use terminates the permission or license granted by puravive. You may create a hyperlink to the homepage of the Website as long as the link does not portray puravive in a false, misleading, derogatory, or offensive manner. You may not use any puravive logo or proprietary graphic as part of the link without written permission.
Contacting puravive
You can contact us by filling out the contact form on our Website. Please provide your first and last name, and order number if applicable.
Disclaimers and Limitation of Liability
Use of the Website is at your own risk. puravive and its employees do not warrant that the Website will be uninterrupted or error-free. The Website is provided "AS IS" and "AS AVAILABLE." puravive disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Under no circumstances shall puravive or its Providers be liable for any indirect, consequential, incidental, special, or punitive damages, including lost profits and business interruption. In no event shall TeaBurn’s liability exceed the price you paid for a product or service. No oral advice or written information given by puravive creates a warranty.
Third-Party Content
puravive is a product information website and not a publisher or distributor of third-party content. Opinions, advice, statements, services, offers, or other information made available by third parties on the Website are those of the respective authors or distributors. puravive does not guarantee the accuracy, completeness, or usefulness of any third-party content and is not responsible for any reliance on such content.
Links to Other Sites
The Website may reference or link to third-party sites. puravive does not control these sites and is not responsible for their content or accuracy. Use of third-party sites is at your own risk.
Copyrights
All materials and content on the Website, including text, graphics, logos, and software, are the copyrighted property of puravive or its content suppliers and are protected by U.S. and international copyright law. puravive enforces its copyright interests to the fullest extent permitted by law.
Trademarks
puravive and related logos are trademarks of puravive. All other trademarks not owned by puravive that appear on the Website are the property of their respective owners.
Indemnity
You agree to indemnify puravive and its Providers against any claims, actions, or demands resulting from your violation of these Terms and Conditions.
Applicable Law
The Website is controlled by puravive in Costa Rica. Costa Rican law will govern these Terms and Conditions. You consent to submit to the jurisdiction of Costa Rica for any litigation arising from the use of the Website.
Miscellaneous Terms
The prevailing party in any action against puravive arising from the use of the Website will be entitled to recover legal expenses. puravive may change these Terms and Conditions at any time, effective immediately upon posting on the Website. Continued use of the Website constitutes acceptance of any changes. If any part of these terms is deemed invalid, the remaining terms remain in effect. These Terms and Conditions constitute the entire agreement between you and puravive.
Unsolicited Idea Submission Policy
puravive does not accept unsolicited ideas. Any ideas submitted become the property of puravive, and puravive can use them without compensation.
Product and/or Service Feedback
puravive welcomes feedback on existing products or marketing strategies but does not accept unsolicited ideas. Feedback provided through the Website is considered non-confidential.
Refunds
Refund requests are accepted within 60 days of the order date. Returned items must be undamaged, and return shipping costs are the customer's responsibility. Refunds do not include shipping or handling charges.
Anti-Spam Policy
Users must not use the Website to send unsolicited, bulk, or indiscriminate messages. If you receive a message from puravive that may be considered spam, please contact us at [email protected] for investigation.
Contact Information
For further inquiries or issues, please fill out the contact form on our Website.